Managed IT support and hosted desktop services built for regulated practices in Croydon. Partner-led support until 9pm — not a tier-one helpdesk.
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iKore provides managed IT support and hosted desktop services to accountancy practices, dental surgeries, and other regulated businesses in Croydon and the surrounding areas. Based at Marshall House in Morden — approximately 15 minutes from Croydon town centre — we understand the specific compliance, data security, and software requirements that regulated practices face.
When something goes wrong at 7pm before a filing deadline or between patient appointments, you need a team that answers the phone — not a ticketing system. Partner-led support until 9pm, Monday to Friday.
Sectors we specialise in
Most IT providers serve everyone. We've built our service specifically around the software, compliance obligations, and operational pressures of two sectors — accountancy and dentistry.
We support accountancy practices with hosted desktop environments that keep IRIS, TaxCalc, and Sage running reliably — even during January and March filing peaks. Your own dedicated server, your own private network, no shared infrastructure slowing you down when deadlines matter most.
Dental practices run complex, compliance-sensitive IT environments — patient records, imaging systems, practice management software, and CQC data obligations. We support dental practices with managed IT tailored to their software stack, liaising directly with specialist vendors where needed.
What we do
Proactive monitoring and fast response — without the cost of an in-house IT team. We handle everything from day-to-day support to strategic IT planning.
A dedicated cloud desktop running your practice software — accessible securely from anywhere, with UK data centres by default.
Implementation, migration, and ongoing support for Microsoft 365 — including Teams, SharePoint, and security configuration.
Secure, high-performance networks designed and managed for your practice — including firewall installation and wireless solutions.
Layered security protecting patient and client data — endpoint protection, email security, backup, and GDPR/CQC compliance support.
Secure backup and rapid recovery — so a failed server or ransomware attack doesn't mean lost patient records or missed appointments.
Why iKore
We're not a large, impersonal IT provider. We're a specialist team that understands regulated practices — the compliance pressures, the software dependencies, and the cost of downtime when a surgery has patients booked or a practice has a filing deadline.
Close to Croydon — based in Morden, 15 minutes away. On-site when remote support isn't enough.
Partner-led support until 9pm — Mon–Fri. You reach the people who built and run the platform.
UK data centres by default — patient and client data stays in Europe, under UK/European data protection law.
Dedicated infrastructure — no shared servers. Every practice gets their own environment and private network.
Compliance-aware — GDPR, CQC, and ICO obligations built into how we configure and manage your systems.
Fixed monthly pricing — predictable costs, no surprise bills or hidden charges.
Working with iKore has transformed the way our practice operates. They delivered a secure, reliable IT environment tailored to our business, giving us confidence during busy filing periods. Their team is responsive, knowledgeable, and understands the pressures of deadlines and compliance.
Common questions
Do you provide on-site IT support in Croydon?
Yes — we're based in Morden, approximately 15 minutes from Croydon town centre. For issues that can't be resolved remotely, we can be on-site quickly across Croydon and the CR postcodes.
Can you support our dental practice management software?
Yes — we support dental practices running Dentally, Exact (Software of Excellence), Carestream Dental, R4, and Carestack. Where specialist vendor involvement is needed, we liaise directly on your behalf.
Do you understand CQC and GDPR compliance requirements?
Yes — we configure and manage IT environments with GDPR and CQC obligations in mind, including data processing agreements, access controls, and audit trails. We provide a written Data Processing Agreement as standard.
What accountancy software do you support?
We support IRIS Accountancy Suite, TaxCalc, Sage 50 & 200, Xero, QuickBooks, and Microsoft 365 on our hosted desktop platform — configured specifically around your practice's workflow.
How quickly do you respond to support requests?
We aim to respond to all support requests within the hour during our operating hours of 8am–9pm, Monday to Friday. Critical issues are escalated directly to our senior engineers.
What is the minimum contract length?
12-month initial term, then rolling with 90 days' notice. We provide a written Data Processing Agreement as part of your contract — mandatory under GDPR Article 28.
Book a free 20-minute consultation. We'll talk through your current IT setup, answer your questions honestly, and tell you whether we're the right fit.
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